An opportunity to join part of the Medicine Long-Term conditions operational management team on a permanent contract is available here at Torbay & South Devon Foundation Trust.
The operational manager for Long Term Conditions (LTC) will support the Senior Operations Manager and the wider senior management team to achieve excellence in our patient care and pathways.
Responsible for the operational and service management, delivery and development for Long Term Conditions and staff group. The directorate is part of the Urgency Emergency Care and Medicine Care Group. Within LTC we cover the following specialties/services: Diabetes & Endocrinology, Dermatology, Cardiology, Respiratory, Rheumatology, Nephrology, Respiratory, Neurology & Neurophysiology as well as long-covid services.
We hope to attract an individual with an experienced portfolio and transferable skills, including excellent leadership and a team-focused approach.
If you would like to know more about the position then please do get in touch, I look forward to hearing from you.
Lynn Towers, Senior Operations Manager, Medicine Long-Term Conditions
lynn.towers@nhs.net
Main duties of the job
1. Lead the strategic and operational planning of named services within the Care Group.
2. Ensure the delivery of a responsive, high-quality, value-for-money service within named services.
3. Develop services in line with the Trust's strategic direction.
4. In line with Care Group and Trust strategy, develop and lead best practice, service modernisation and improvement plan for the area, to enhance the patient experience and deliver value for money.
5. Lead on service development for named services, developing and implementing policy for that area, proposes changes in conjunction with working groups which have wider implications/develops service-wide performance, service policies. To include the development of business cases and Project plans.
6. Be responsible for the management of risk and issue tracking and being proactive in resolution and escalation processes.
7. Be accountable for delegated budgets for designated cost centres and ensure the achievement of financial balance.
8. Lead the development and delivery of cost improvement programmes and manage expenditure within designated control levels.
9. Lead in the effective management of establishment control within budgets.
10. Lead, manage, motivate and develop staff within designated teams/Services, and to maintain the highest level of staff morale and to create a climate within the care group characterised by high standards of openness.
About us
Operational Management of Long Term Conditions within the organisation is pivotal to the quality of patient care and experience and achievement of national quality standards to ensure safe care and to minimise delays.
You will be leading and supporting experienced teams, based at Torbay Hospital working across the Care Group.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications and training
Essential
* Leadership and Management qualification/experience/knowledge (e.g. Chartered management institution, Leadership and management apprenticeship).
* Educated to degree level or equivalent experience.
* Professional operational service delivery and business management knowledge.
* Proven relevant professional operational service experience working in an acute Trust in an admin or clinical capacity.
* Demonstrate advance understanding of hospital systems and processes relevant named services.
Desirable
* Ability to work with multiple IT/software applications, i.e. use of spreadsheets / compiling statistics.
* Project management qualification (e.g. Prince2)/knowledge/experience.
* Post graduate diploma/Level 7 study or equivalent experience.
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Torbay & South Devon Foundation Trust
Newton Road
Torquay
TQ2 7AA
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