Diligenta's vision is to be acknowledged as the best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
Due to a new migration project and overall growth, we are looking for an experienced Senior Risk Consultant to support the delivery of comprehensive, effective, best practice Risk Management processes to enable us to meet our corporate governance, regulatory and clients' requirements.
Operating within a Line 2 Risk function, in this role, you will advise and assist Line 1 Risk Teams and Risk Owners across the organisation on all aspects of the Risk Management Framework, covering both operational and strategic risks. You will also support the delivery of Operational Risk Management for clients and help implement strategic changes to ensure the ongoing effectiveness of the BAU framework.
Benefits
* 33 days including Bank Holidays
* Eligibility for an annual discretionary bonus scheme
* Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
* Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
* Cycle to Work Scheme & Interest free Season Ticket loans
* A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
* A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
* A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection
* Apply to find out about our other benefits
What you'll be doing
* Overseeing the delivery of major transformation / migration programmes, assessing all aspects of risk that could impact on BAU risk profile, providing risk opinions to Exec stakeholders and clients
* Ensuring business readiness criteria is met for migrations, considering customer outcomes in all aspects of migration activity
* Providing oversight of line 1 Risk Teams and Line 1 business management to ensure the risk management framework is complied with and operating effectively
* Producing Risk Reports for Clients and internal stakeholder / committees
* Reviewing and challenging the adequacy of Risk Reports produced by other areas of the business prior to submission to the Risk and Compliance Committee
* Liaising with clients as needed to discuss any matters relating to the risk management processes, issue resolution or reporting conducted on their behalf
* Playing a key role in delivering contractual obligations and SLAs in respect of risk management to clients
* Providing key input to the continued development of the Diligenta Risk Management Framework, assisting the business in understanding and managing their risks
* Providing education, guidance and support to business management in the identification and assessment of risks and controls as well as the use of the risk frameworks and tools
What we're looking for
* Prior, significant experience working in Financial Services
* Relevant risk qualification or a proven track record of achieving roles in a similar environment (at least 5 years)
* Conversant with best practice Enterprise Risk Management processes and frameworks
* Strong relationship management skills, capable of dealing with Executive Management, clients and third-party suppliers
* Excellent communication, facilitation, and presentational skills
* Strong technical knowledge of risk management software tools and their use
* Well versed with MS Excel and reporting skill
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