At Yeo Valley, we’re passionate about nurturing and nourishing people and the planet by making great food the right way, forever. We are on the look out for a National Account Manager to join our Retail Sales Team. Reporting directly to the Senior National Account Manager, you will be responsible for planning, developing and implementing a Customer strategy that supports the delivery of the Yeo Valley strategic plan supported by long-term customer supply agreements where applicable. You will be responsible for the formulation and delivery of individual Account objectives aligned to the overall Yeo Valley strategic plan. As a key member of the Retail Sales team, you will lead by example, setting standards others aspire to whilst delivering your budgeted KPI’s. Key responsibilities will include: Positively raise the profile of the Yeo Valley business within your customer(s) through establishing and maintaining a strong set of relationships with key external stakeholders Work closely with and develop a direct report through regular and effective performance discussions, coaching and career planning. Contribute to the cross functional team. Support the creation of a consumer-led long term own label development plan with, capturing key trends, working closely with the development team. Manage effective communication of any supply issues to key customer(s) contacts. Contribute to a clear customer vision, strategy, and joint business plan to deliver Yeo Valley’s budgeted sales, MGP and market share. Agree long term supply agreements for own label underpinned by commodity trackers. Work closely with marketing to deliver Yeo Valley branded NPD launches in selected strategic growth areas, and achieve targeted distribution, volume, sales and MGP Assume full responsibility of the customer(s) P&L for selected strategic growth areas Communicate key messages internally in a professional and timely manner including weekly sales performance and financial analysis. Lead on sharing relevant market and customer insight with key internal stakeholders. Support and lead (where relevant), wider business projects within the Operating Model Groups as dictated by Yeo Valley strategic priorities. Sounds interesting, what do I need? Multiple-Grocer Account Management experience Strong negotiation and influencing skills. Demonstrates analytical, critical thinking and problem solving skills. Proven collaborator and communicator. Ability to interface and demonstrate leadership both internally and externally. Demonstrates commitment to building strong business relationships with customers. Excellent presentation and communication skills, both written and verbal Able to work to tight or challenging deadlines. Self-motivated and adaptable; able to juggle multiple priorities. Numeracy, literacy and presentation skills including use of Microsoft standard suite. Good understanding of supply chain risks and risk management techniques. Why should I join the family? We’re independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK’s major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK’s packaged yogurt. We’re sure you don’t need convincing, but there’s a whole host of benefits that we offer including: competitive holiday allowance non-contributory pension scheme life cover healthcare cash back plan cycle to work scheme subsidised Yeo Valley products and services preferential rates with our partners annual bonus (as part of the Employee Benefit Trust, based on company performance for the year) learning and development opportunities; we’re committed to ensuring all of our employees have the chance to grow Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away – and don’t miss the opportunity to join us Unfortunately, we’re not able to provide employment sponsorship to candidates at this moment in time. Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction .