Customer Service Representative - St Ives Are you looking for stable hours and long term prospects, then this role could be for you We have exciting opportunities to work for a globally recognised business, considered to be the leader in its field of expertise in Golfing Equipment. We are working on behalf of the client in recruiting a multiple full time Customer Service Representatives. I t's temporary to permanent role based in St Ives, Cambridgeshire. General Duties for Customer Service Representative: Receiving inbound calls Resolving queries and complaints Excel skills Office skills Word skills Experience with invoices & quotes Updating database Working closely with senior management escalating urgent orders Pay and hours for a Customer Service Representative: £12.78 Overtime £17.04 08.30 to 17.00pm, 1 hour lunch Monday to Friday 37.5 hours per week 33 days holiday per year Located in St Ives, Cambridgeshire, this full-time role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products. As part of our close-knit team, you'll be the friendly face behind all things golf related, providing support to their trade partners with order processing, tackling their queries, and problem-solving. But wait, there's more Our client is not just seeking a voice on the other end of the line, they want someone with enthusiasm, a knack for problem-solving, and a genuine desire to fulfil customer satisfaction. What matters most is your eagerness to learn, your can-do attitude, and your willingness to dive headfirst into the world of customer service. You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement. Working for our client, offers you; Free coffee Subsidised canteen Free cordial at water fountains A full stocked hot and cold canteen Relaxed atmosphere Great training program Long term prospects Why work with First Call? Money saving offers and discounts at your fingertip 24/7 GP helpline Discounted Gym membership in over 2500 gyms Online Payslip Access Personal Insurance Apply today and we'll get straight back to you