At Neptune, we aspire to improve our products and people with equal detail and panache to deliver the highest level of customer satisfaction. Basics done well. Our culture and our surroundings bring together teamwork and continuous improvement, identifying and driving these improvements whilst developing great teams.
With the aim of 'Deliver Once' and also elevating our white glove delivery service even further, we are looking for a dynamic and positive Logistics Team Leader who will support our delivery and distribution team in the delivery of exemplary customer service. You'll be accountable for the performance of the team, ensuring regulations are followed while having a clear focus on efficiencies; providing direction, support and feedback to the team and the rest of the business.
In this busy and pivotal role to Neptune, day to day you will:
1. Ensure a safe environment for all teams through implementing best practice, scheduled Health & Safety training, reporting all defects, accidents and injuries.
2. Be accountable for the performance of the delivery team, delivering the highest Neptune standards by carrying out regular team reviews, record keeping and enforcing business policies.
3. Collaborating with the operations trainer to deliver training programs which will deliver the highest level of customer satisfaction through our delivery service
4. Ensuring there are clear and transparent communi...