Salary: GBP28000 - GBP30000 per annum + Bonus + Benefits + Hybrid Working
Legal Expenses Claims Handler
My client, a world-leading organization based in Manchester, is looking to recruit a Legal Expenses Claims Handler within their BTE Claims Team. This team deals with assessing and managing indemnity provided to policyholders for the purpose of pursuing/defending a range of legal actions, including employment, property and contractual disputes, and fitness to practice investigations.
Responsibilities:
1. Provide efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements.
2. Handle claims from start to conclusion, which involves investigating the validity of a claim and, where a claim is accepted, maintaining a regular review of its validity. This includes negotiating cost funding with solicitors and managing their costs to ensure compliance with policy terms and conditions.
3. Regularly liaise with solicitors, barristers, accountants, insurance brokers, and directly with policyholders.
Qualifications:
1. Exceptional communication skills, together with a skill for evaluating legal documents.
2. Enquiring and inquisitive, with the ability to identify areas of challenge and articulate reasoned arguments to legal professionals.
3. Excellent time management skills to adhere to demanding service level standards and maintain an active case load.
4. Previous claims handling or insurance experience, preferably in Legal Expenses Insurance.
5. Analytical skills.
6. Legal training, preferably a law degree.
7. A good understanding of the legal industry.
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