Job title: Service Coordinator
Location: Poole sopers lane BH17 7ER, from October 2025 onwards: 1 Viscount Road, Christchurch, BH23 6BU
Contract length: 6 months initial contract
Work Hours: Mon-Fri 37.5 hours/week, 8.30 AM - 5.00 PM
Rate: £12.60/hour PAYE
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for a Service Coordinator on behalf of a global leader in the market of Intelligent Transport Systems (ITS).
The role is responsible for the correct handling of various faults relating to our Electric Vehicle Charging Infrastructure in line with our customer’s contract requirements within service level agreements. You will be expected to develop an expert understanding of our customer’s requirements and support our local service teams whilst helping to establish our department within Yunex Traffic with both internal and external customers.
The role is managing phone calls, faults, appointment booking for engineers, e-mails and queries as they come in and at times it can be very busy so being able to work as part of a team as well as independently and the ability to organise yourself and prioritise is key for this role.
Areas of responsibility and tasks
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Ensuring that all faults are reported and dispatched appropriately to support high levels of operational productivity. Paying close attention to relevant contract information.
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Developing an acute understand...