Apprenticeships Skills Coach Cheltenham - hybrid Candidate should have SC clearance You will be supporting and coaching a group of learners working towards the successful and timely achievement of their programme. Role Responsibilities: Coach and support an agreed caseload of learners in smaller organisations and corporate environments Work with internal Skills Coaches, Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time Support learners across a variety of modules specifically helping them apply their skills to their immediate job roles Observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner’s knowledge, skills and behaviour and meet the needs of the Awarding Organisation Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadlines Hold regular review meetings and build a positive relationship with the employer, line manager and mentor to monitor progress and plan progression Identify and develop further business prospects together with your line manager Deal with more complex customer questions and complaints according to Company policy Your Experience/Skills: Technical requirements depend on course/portfolio Business exposure in your specialist area Some industry experience for the relevant learner programme you support L5 or equivalent and/or appropriate experience