Resident Liaison Officer
Our client in Eastleigh/Southampton are recruiting for an experienced Customer Service and Administration Professional.
Full-Time - Temporary to Permanent opportunity
Driving Licence Required - Company Car Provided for Off-Site Visits
Pay is approx. £15.00 per hour, working Monday to Friday 8am - 4.30pm
Are you a people-first, solutions-driven professional with a passion for delivering exceptional service? Do you thrive in fast-paced environments where no two days are the same? If you're ready to play a vital role at the heart of this client's supply chain operations, we want to hear from you!
About the Role
We're on the lookout for an experienced Customer Service and Administration Professional to join a busy depot team. You'll be the driving force behind the smooth flow of information, communication and service delivery to residents and clients.
In this pivotal role, you'll:
Be responsible for ensuring a first-class customer experience, maintaining high standards of accuracy, efficiency and professionalism, by liaising with residents over the telephone and face to face to discuss and resolve any service concerns relating to the project
Use company systems and databases to maximise productivity, track progress and support operational excellence
Collaborate closely with internal teams and external stakeholders to ensure seamless service and workflow, keeping everyone informed and updated on each p...