Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
About us:
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10-year licence) to operate the National Lottery starting February 2024.
We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
Role Purpose:
As the Head of Cloud, you will lead and manage the Cloud Centre of Excellence multi-skilled and multi-Cloud platform engineering team to deliver high-quality, scalable, and innovative cloud solutions in a heavily regulated environment. You will be responsible for setting the technical direction, guiding the team in best practices, and fostering a culture of collaboration and continuous improvement, as well as having a strong oversight of the day-to-day operations. This role requires strong leadership skills, technical expertise, financial cloud practices and a passion for driving results.
* Reporting to the Director of Technology Operations, you will be responsible for the end-to-end delivery of our multi-cloud engineering function.
* You will ensure the team are operating in line with industry best practices and where possible aligned to the AWS and Azure Well Architected Framework.
* Strong oversight of the day-to-day operation of the team, ensuring when incidents occur, they are quickly resolved.
* Good grasp of Cloud Financial management / cost optimisation.
* You will provide inspirational and energetic leadership to a team of SMEs that will be a mix of permanent, contract or delivery partner resources.
* Confident and show demonstrable track record of managing third party delivery partners, tracking their performance against SLAs.
* Highly result focused, you'll demonstrate the ability to deliver at pace, set and operationalize strategy, set delivery metrics and execute plans.
* You will have the ability and gravitas to unblock issues and challenges faced during the platform lifecycle.
* You will demonstrate the ability to build and maintain influential relationships and partnerships with a broad and diverse range of internal and external stakeholders.
* You will create and contribute towards a working environment of positive relations and a culture that is inclusive, collaborative, empowering and delivery focused.
* You will build and continuously evolve a high performing and engaged cloud services team.
* Ensuring the right tooling, training and resources are made available.
* You'll be a strong, open and honest communicator, capable of quickly engaging audiences at all levels.
* You will be up to date with new and emerging technologies within the Cloud space.
* Actively identify your own development and training needs within this specialism.
* Finally, you will be a clear communicator with the ability to take ownership of issues and drive through decisions to conclusion.
Key Measures of Success:
* Team Alignment - Highly motivated and high performing team aligned to the CCoE framework.
* Team utilization - Resource allocation fully aligned to product roadmap and business aspirations.
* Full cost control - budget aligned to forecasts with cross charging model and cost optimization controls in place.
* Cloud strategy aligned across AWS and Microsoft technologies.
* Staff satisfaction - Work life balance and strong satisfaction scores.
Key Skills and Experience:
* Bachelor's degree in computer science or related (or equivalent work experience).
* 10+ years of experience in DevOps/Platform/Cloud Engineering.
* 5+ years' experience in leading and motivating high-performing software engineering teams in a heavily regulated environment.
* Advanced understanding of DevOps concepts.
* Demonstrated ability to drive results, inspire teams, and foster a culture of innovation and excellence.
* Experience in defining and implementing technical architecture and infrastructure solutions.
* Excellent communication, collaboration, and problem-solving skills.
* Ability to work effectively under pressure and manage multiple priorities simultaneously.
* Proven supplier management skills.
* Proven experience managing cloud computing platforms.
* Strong analytical and decision-making skills.
* Passion for technology and a commitment to continuous learning.
Our goal is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
Allwyn is an equal opportunity employer which prides itself in being diverse and inclusive.
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