Salary: From £24,500 per year depending on experience Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm) Working style: Hybrid – 3 days per week on site Location: Calverton, Nottingham VF Corporation is looking for an outstanding Credit Controller fluent in Spanish to join our Credit Team in Calverton, Nottinghamshire managing a selection of our high-profile accounts. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Let’s Talk about the Role As a Credit Controller you will play a key role in managing our major Accounts in the EMEA Region. How You Will Make a Difference With your exceptional communication and negotiation skills, you will deliver unbeatable results while fulfilling the following aspects of the role: Communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries Proactive cash collection including timely, accurate account reconciliation and dispute resolution Evaluate and appropriately escalate issues preventing cash collection or highlighting risk in collaboration with relevant internal teams Balance debt recovery with risk management and commercial objectives Maintain accurate and up-to-date customer database, ensuring meticulous record-keeping Skills for Success You are highly focused, and results driven to manage the customer accounts and resolve queries Fluent in Spanish and English, able to communicate both verbally and in writing in a clear and concise manner You are a problem solver with sound reasoning and negotiation skills You are financially and commercially aware You are computer literate, with proficiency in Excel and able to adapt to various forms of technology You are likely to have 1 to 2 years’ experience in a role demonstrating the above competencies. What’s in it For You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package: A supportive feedback-based culture where respect and integrity guide us in what we do An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together Be part of an iconic lifestyle brand in a multi brand, multi countries organization 50% employee discount on all VF brands both in store and online Subsidised canteen and break out areas offering complimentary hot drinks Health Shield membership and access to numerous health and wellbeing initiatives Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice. 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off Smart pension scheme - 8% employer contribution Cycle to work scheme Free secure onsite parking Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you like what you have read and want to join our team then we would like to hear from you R-20241022-0006