The Patient Pathway team provides high-quality services consisting of managing outpatient waiting list performance, health records management, patient access to outpatient appointments, and information governance that support HDFT's short and long-term planning process and meet the needs of the Trust, Monitor, Department of Health, and Local Health Community. The team is responsible for:
1. Maintaining Outpatient clinics on the Patient Administration System
2. Managing the appointments system
3. Preparing health records for outpatient clinics
4. Providing reception cover for key desks across the Trust
Main duties of the job
Please see attached job description for main duties of the job.
About us
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds, and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork, and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We offer colleagues:
* A supportive culture so colleagues can bring their whole selves to work.
* Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
* Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service, and a fast-track Physiotherapy service.
Please note:
* Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
* Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
* Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
* All job offers are subject to satisfactory pre-employment checks.
Job description
Job responsibilities
Please see the attached job description for the main responsibilities of the post. For more information please contact Chris Siswick at christopher.siswick@nhs.net.
Person Specification
Essential
* Experience of managing performance and access targets.
* Experience of managing patient pathways and waiting lists.
Desirable
* Degree-level qualification or relevant experience.
Employer details
Employer name
Harrogate and District NHS Foundation Trust
Address
Harrogate district hospital
Lancaster road
Harrogate
HG2 7SX
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