Job Title: Fire Door Project Manager
Location: Gravesend, Kent
Salary: £45,000 - £50,000
Job Purpose:
The Fire Door Project Manager will oversee the efficient and profitable scheduling and dispatching of Fire Door Fitters to carry out both minor and major projects in line with customer requirements and industry standards. The role demands excellent customer service, strong management skills, keen attention to detail, and the ability to perform well under pressure. A proactive approach and close collaboration with various business departments are essential in supporting our Customer Charter and ensuring we exceed customer expectations.
Key Responsibilities & Accountabilities:
1. Work closely with the manager to support the fire door installation and production teams in meeting customer expectations, maintaining effective communication with both customers and colleagues.
2. Attend client meetings on-site and via Teams as required.
3. Review daily works schedules and provide proactive updates to customers on preliminary attendance dates, ensure accurate planning and data management for project forecasts and reports.
4. Monitor engineers activity to ensure smooth workflow, address potential delays or issues, and keep clients informed of progress.
5. Foster strong working relationships with fitters, production teams, and account managers...