Weekend Receptionist
Location: Glenholme Thimbleby Court, Horncastle
Part-Time
Shift: Alternating weekends - 9am-4pm
Salary: £11.50 Per Hour
Glenholme Healthcare is looking for an enthusiastic and customer-focused Receptionist for our care home in Horncastle. You will be the first point of contact for our visitors, playing a crucial role in providing excellent customer service and creating a positive impression of our care home.
Benefits
* Refer-a-friend scheme: Earn a £250 bonus for each friend you refer to work for us.
* Hastee Pay – withdraw up to 40% of your earned salary before payday when you want.
* Life Insurance cover of £10,000, Pension scheme
* 29 days holiday, including bank holidays and birthday off
* Automatic entry into our Employee Assistance Programme, offering personal and everyday advice on child support, financial advice, mental health, health, and well-being.
* Free Blue Light Card
Duties of a Receptionist
* Give a professional, pleasant, and polite impression of the home as the first point of contact for telephone calls and visitors
* Meet and greet people that visit the home and offer refreshments
* Answer the telephone and direct calls to care staff or take messages when required
* Escort people to the respective floor and introduce them to the senior in charge
* Build and maintain a good rapport with residents and families
* Assist in effective communication and ensure excellent records are kept in line with CQC and company regulations
* Ensure work station is clean and tidy at all times
* Assist with service users’ contract or admission paperwork
* Any other duties assigned by the manager
Knowledge and Skills:
* Excellent interpersonal and communication skills
* Strong customer service orientation
* Professional and well-groomed appearance
* Ability to multitask and stay organized in a fast-paced environment
* Proficiency in using office equipment and computer software (e.g., Microsoft Office Suite)
* Previous administrative or reception experience
This role requires an enhanced DBS to be carried out.
To apply for our receptionist role, press apply today!
Job Code: GHTCB
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