Account Manager - Working from Home
Ideally reside - Home Counties but not essential.
Offering Onward Progression!
Working for a Top Digtial Marketing Company, Collaborate with Top Brands: Partner with leaders such as Google, Meta, TikTok, Shopify, and WordPress
Th Role: Account Manager
The first point of contact with our clients and teams, building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving successful project outcomes.
The role will include overseeing and onboarding new campaigns, projects, and programs to ensure their effective implementation.
Key Responsibilities:
Develop and maintain strong relationships with assigned client accounts.
Serve as the primary point of contact, addressing client inquiries and concerns promptly and professionally.
Collaborate with clients to understand their needs, goals, and challenges, and provide strategic solutions to meet those needs.
Oversee and onboard new campaigns, projects, and programs, ensuring timely and efficient execution.
Coordinate with internal teams to ensure the successful execution of campaigns and projects.
Monitor project progress and performance, providing clients with regular updates and reports.
Identify opportunities for upselling additional services to existing clients.
Conduct regular review meetings with clients to assess satisfaction and identify areas for improvement.
Stay informed about industry trends and competitor activities to provide...