Claims Handler
Bristol - Hybrid working available - approx. 3 days working in the office
Competitive salary
Our legal client in Bristol has a permanent opportunity to join their team as a Claims Handler.
This is a full-time role working Monday - Friday 09.30 - 5.30 pm.
Our client offers excellent benefits including:
- Health screening and dental checks
- Discounted gym memberships
- Technology offers
- Travel insurance
- Cycle to work scheme
- Holiday flex (buy additional holidays)
- Income protection
- Group personal pension
- Life Assurance
Overview
The Claims Handling Department provides an outsourced managed claims service for leading professional indemnity insurers.
The team handles claims made against professionals, working under delegated authority from the first notification of loss through to resolution.
This department adds significant value to the wider firm through referrals and plays a key role in the firm's insurance business and future strategy.
This role is based in the Bristol office.
Key Responsibilities
Manage claims made against professionals, including investigating cover, assisting insured professionals, responding to claims, and reporting to insurers.
Negotiate settlements within delegated authority, ensuring commercial and fair resolutions.
Ensure adherence to internal SLAs, KPIs, and insurer requirements.
Proactively manage a caseload to avoid unnecessary litigation and achieve effective outcomes.
Mai...