We are currently looking for a talented Call Centre Operator to join a leading security organisation in Enfield 💼💪
✨ Enjoy a competitive hourly rate starting from £12.50, temp to perm contract, and full-time working pattern! ✨
Our client is a dynamic and modern organisation dedicated to providing top-notch security solutions. With an outstanding reputation in the industry, they are trusted to safeguard premises across various sectors. Their team is built on professionalism, reliability, and a commitment to excellence! 🛡️💼
4 shifts on 4 shifts off (days nights and weekends)
🔍 What will you be doing? 🔍
As a Control Room Operator, you will play a vital role in their 24/7 operations. You'll use your exceptional communication skills to coordinate with officers and clients via phone and email. Being a fast-paced and busy role, you'll need to stay focused and agile. 📞💻
🌟 What will your responsibilities be? 🌟
Provide support to frontline officers and handle various operational activities.
Log incidents and communicate with relevant teams swiftly.
Prioritise calls and alarms, resolving or escalating, as necessary.
Maintain accurate records and update databases efficiently.
Prepare end-of-shift reports for the technical services department. 📚📋🌟 Do you have what it takes? 🌟
Experience in customer service, ideally w...