The North and West Yorkshire Haemophilia Network encompass the Haemophilia Centres in Leeds Teaching Hospitals Trust (adults and paediatrics), Bradford Royal Infirmary and York District hospital with a patient population of approximately 1800. Based at St James Hospital, the post holder will care for adults with a variety of bleeding disorders.
Main duties of the job
The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner.
The jobholder will assist in the overall implementation of care as part of the multi-professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The jobholder will be skilled in taking appropriate action(s) to achieve the planned outcome.
The jobholder will contribute to the maintenance of an environment for effective care.
The jobholder will be expected to practice in accordance with Leeds Teaching Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory requirements and operate within the Knowledge and Skills framework (KSF) and defined competency boundaries.
About us
Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:
1. Accountable
2. Empowered
All our actions and endeavours will be guided and evaluated through these values.
Additionally, the following are core values which relate specifically to this post:
1. Respect the contribution of all members within the team and the importance of working together to provide quality and safe patient care.
2. Commitment to contributing to a quality service in an efficient and effective manner.
3. Commitment to ensuring each person is entitled to respect, dignity, equal and human rights.
4. Recognises the importance of confidentiality.
5. Commitment to support, uphold and demonstrate the core values and behaviours of LTHT.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job responsibilities
JOB PURPOSE
The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner.
The jobholder will assist in the overall implementation of care as part of the multi-professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The jobholder will be skilled in taking appropriate action(s) to achieve the planned outcome.
The jobholder will contribute to the maintenance of an environment for effective care.
The jobholder will be expected to practice in accordance with Leeds Teaching Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory requirements and operate within the Knowledge and Skills framework (KSF) and defined competency boundaries.
JOB DIMENSIONS
The jobholder will work within a ward or clinical department.
KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED
Qualifications
* NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support, or equivalent health care related qualification.
* It may be necessary to complete additional modules within the first 12 months of employment to comply with Trust core module requirements.
* The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment.
* Internal applicants only in the absence of a relevant level 2 healthcare qualification.
* Experience within a Band 2 CSW post OR experience of providing care in a professional or personal capacity.
* Basic Maths and English Level 1 (GCSE 1-9 (A*-G)) or equivalent or a Level 1 pass in LTHT literacy and numeracy assessment.
Experience
* Substantial experience of working within a healthcare setting delivering clinical and or personal care (Internal Candidates please see guidance on the above qualification section).
Training
* Commitment to undergo training and education as required within the role.
* It may be necessary to complete level 3 modules to meet service needs e.g. venepuncture.
Special Knowledge
* Insight into role and responsibilities of post.
* Basic IT skills.
* Good interpersonal skills.
* Able to work as part of a multidisciplinary team.
* Positive, compassionate, and caring attitude.
* Courageous.
* Motivated.
Practical Skills
* Effectively communicate with patients, their families and or carers and members of the multidisciplinary team.
* Competent in written and verbal communication skills.
* Competent in the use of information technology.
* Able to accept delegation and work without direct supervision although supervision will always be available.
CORE BEHAVIOURS AND SKILLS
* Personal - Caring
* Motivated
* Courageous
* Communication - Literacy (Level 1 standard)
* Numeracy (Level 1 standard)
* Responsibility to others - Reliable
* Trustworthy
* Adaptable
* Safety Care of environment
* Moving and handling
* Fire and evacuation.
CORE KNOWLEDGE AND UNDERSTANDING
* Principles of infection control.
* Customer relations.
* Maintaining a safe environment.
* Emergency procedures.
* Equality and diversity.
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
* Establish and maintain effective communication with patients, families, and carers.
* Develop and maintain appropriate relationships, communication, and teamwork with members of the multi-disciplinary team within the ward and or department.
* Assist in the welcome and reception of patients into the clinical area.
* Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues.
* Communicate effectively with all health, social care providers, voluntary sectors, and emergency services.
* Maintain clear, concise, and legible documentation adhering to standards in accordance with trust policies and guidance.
* Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security.
* Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal, and electronic format (this may include accessing and updating patient records on central databases or electronic systems).
* Occasionally participates in and contribute to local audits (e.g. hand hygiene audit).
* Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames.
* Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.
* Clinical activities to be undertaken under the direction and supervision of a registered practitioner.
* Provide and deliver a high standard of compassionate personal care recognising and meeting the specific needs of the patients.
* Following training and assessment, competently undertake agreed clinical tasks relevant to the post and clinical area.
* Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner.
* Assist in planning, implementation, and evaluation of individual programmes of care for patients.
* Document interventions performed, and care delivered, ensuring that the record is countersigned by a registered practitioner.
* Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.
* Assist the patient with all aspects of their personal hygiene.
* Assist in the safe moving and handling of all patients utilising appropriate equipment.
* Assist the patient with their elimination needs, including bowel and urinary catheter care.
* Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement/application of anti-embolic stockings.
* Assist in ensuring patients nutritional needs are met.
* Carry out clinical observations on patients, recording and reporting abnormalities and changes in patients condition to the registered practitioner.
* Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration and or sudden change in condition, reporting immediately to a registered practitioner.
* Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate.
* Assist in safe and appropriate use and maintenance of equipment.
* Assist in the correct handling and dispatch of specimens.
* Safe disposal of soiled linen and clinical waste from the ward or department.
* Participate in the process of involving relatives/carers in the provision of patient care.
* Contribute to the psychological and spiritual needs of patients using diversionary and comfort measures as appropriate.
* Assist in the performing of last offices for deceased patients.
* Undertake the escort of patients to other departments and ward as instructed by a registered practitioner.
* Organise and prioritise time effectively.
* Undertake duties on different wards, departments, or clinical areas as and when required by service demands.
* Act in such a way that always safeguards the health and wellbeing of children & vulnerable adults. Is familiar with and adheres to, the LTHT safeguarding policies.
Other Responsibilities
* Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.
* Contribute to the prevention and control of infection in line with Trust guidelines.
* Assist in maintenance of accurate records and documentation, regarding legal requirements, confidentiality, and management of information.
* Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines.
* Understand and demonstrate the need to maintain and respect patient confidentiality.
* Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed.
Person Specification
Additional Requirements
* Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy.
* Ability to travel in between Trust premises and patient homes for posts that involve community visits.
Qualifications
* NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification.
* The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment.
* Internal applicants only in the absence of a relevant level 2 healthcare qualification: Experience either within a Band 2 CSW post OR experience of providing care in a professional or personal capacity.
* Plus, basic skills Maths and English Level 1 (or a Level 1 pass in the LTHT designated literacy and numeracy assessment).
* Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A*-G)).
Skills & behaviours
* Caring and motivated.
* Courageous.
* Reliable and trustworthy.
* Interpersonal skills, confident and enthusiastic.
* Willingness to learn and develop their role.
* Good interpersonal skills.
* Car driver (for posts in a community setting).
* Venepuncture.
Experience
* Substantial experience of working within a healthcare setting delivering clinical and or personal care (Internal Candidates please see guidance within qualification section).
* Insight into roles responsibilities of post Basic IT skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr