Job summary To be responsible for co-ordination and management of operational delivery, including the line management of Team Leaders, across the 0-19 Service areas to ensure efficiency, performance and quality objectives are met and to improve outcomes for children and families. To have oversight of quality and performance information for specified service areas, ensuring that reporting into divisional performance management structures is timely and robust. To be responsible for the services within their specified service areas operate within their budgetary frameworks and deliver the required efficiency savings. To lead the service areas to make service wide improvements and developments. Main duties of the job The Service Lead will contribute to the delivery of High Quality services and integrated care within the Division aligned to the Trusts vision and values, and contractual obligations and will be accountable for the performance management of the service and for performance improvement plans where improved performance against contractual KPIs are required. The Service Lead will lead operational service delivery for the specified service areas, bringing together all component parts to ensure improved patient experience and clinical outcome, target, compliance and financial balance About us This post is to lead the 0-19 Service teams within the Integrated Children's Division This post is fundamental for leadership and clinical delivery across the 0-19 Service and recognises the complexity of the services delivered by the Division. Responsible for clinical delivery of services to defined performance indicators including quality standards and patient experience. Date posted 24 February 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year per annum, pro rata Contract Permanent Working pattern Full-time Reference number 844-7002730 Job locations Station House 70 Thatto Heath Road St Helens WA10 3QS Job description Job responsibilities The post holder will have a high level of autonomy and will work in a self-directed way within the parameters set for the post. They will prioritise workload and make the necessary contributions to ensure delivery of an effective and efficient service. The Service Lead will contribute to the delivery of High Quality services and integrated care within the Division aligned to the Trusts vision and values, and contractual obligations and will be accountable for the performance management of the service and for performance improvement plans where improved performance against contractual KPIs are required. Job description Job responsibilities The post holder will have a high level of autonomy and will work in a self-directed way within the parameters set for the post. They will prioritise workload and make the necessary contributions to ensure delivery of an effective and efficient service. The Service Lead will contribute to the delivery of High Quality services and integrated care within the Division aligned to the Trusts vision and values, and contractual obligations and will be accountable for the performance management of the service and for performance improvement plans where improved performance against contractual KPIs are required. Person Specification Qualifications and Professional Training Essential NMC Registered Nurse and recognised qualification within field Educated to Degree level Educated to Masters level or working towards or equivalent experience Recognised management qualification, IHSM or equivalent or equivalent Experience and Knowledge Essential Demonstrable sustained successful experience of at least 5 years in a management role delivering healthcare Demonstrable evidence of successful delivery of service Indicators in a healthcare setting Demonstrable evidence of managing budgets delivering balance and efficiency targets Has demonstrable skills in managing change successfully in a healthcare environment Evidence of recent continuing Professional Development evidenced in personal portfolio Evidence of being able to work across all agencies Desirable Recognised as having an impact across organisational boundaries when delivering integrated care Skills and Attributes Essential Excellent inter-personal skills including negotiation, influencing and presentation skills Ability to influence, motivate and negotiate with others to achieve change in relation to community services Ability to understand and analysis complex data Can demonstrate an understanding of how other agencies work i.e. social services, the independent sector and understands the need for joined up thinking and working Highly developed communication skills, written and spoken Awareness of current national and local agenda in health and social care Self management and motivation skills Confidence to challenge traditional practice and persistence to address difficult issues IT Literate Personal Qualities Essential Flexibility in work patterns Ability to balance work/home life Personal Resilience Access to a car for work purposes Person Specification Qualifications and Professional Training Essential NMC Registered Nurse and recognised qualification within field Educated to Degree level Educated to Masters level or working towards or equivalent experience Recognised management qualification, IHSM or equivalent or equivalent Experience and Knowledge Essential Demonstrable sustained successful experience of at least 5 years in a management role delivering healthcare Demonstrable evidence of successful delivery of service Indicators in a healthcare setting Demonstrable evidence of managing budgets delivering balance and efficiency targets Has demonstrable skills in managing change successfully in a healthcare environment Evidence of recent continuing Professional Development evidenced in personal portfolio Evidence of being able to work across all agencies Desirable Recognised as having an impact across organisational boundaries when delivering integrated care Skills and Attributes Essential Excellent inter-personal skills including negotiation, influencing and presentation skills Ability to influence, motivate and negotiate with others to achieve change in relation to community services Ability to understand and analysis complex data Can demonstrate an understanding of how other agencies work i.e. social services, the independent sector and understands the need for joined up thinking and working Highly developed communication skills, written and spoken Awareness of current national and local agenda in health and social care Self management and motivation skills Confidence to challenge traditional practice and persistence to address difficult issues IT Literate Personal Qualities Essential Flexibility in work patterns Ability to balance work/home life Personal Resilience Access to a car for work purposes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Wirral Community Health and Care NHS Foundation Trust Address Station House 70 Thatto Heath Road St Helens WA10 3QS Employer's website https://www.wchc.nhs.uk/ (Opens in a new tab)