Main area: All Specialities
Grade: Band 4
Contract: Permanent
Hours:
* Full time
* Part time
37.5 hours per week (Ability to work flexibly required, there are 2 roles available - full time 37.5 hours per week 8.00am - 18.00pm Tuesday to Friday, part time 22.5 hours per week (3 days) 8.00am - 4.00pm days to be confirmed), both roles with additional cover at weekends as needed. Please specify in your application which role you are applying for.
Job ref: 130-AC402-1224
Employer: Swansea Bay University Health Board
Employer type: NHS
Site: All Hospital Sites
Town: Swansea
Salary: £26,928 - £29,551 per annum pro rata
Salary period: Yearly
Closing: 22/12/2024 23:59
Care After Death Support Officer
Band 4
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment, and we therefore reserve the right to withdraw this advert at any stage.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An exciting opportunity has arisen within the Care After Death Service at Swansea Bay University Health Board.
We welcome applicants from a wide range of diverse backgrounds and are looking for highly motivated, flexible individuals to join our multi-faceted team as a Care After Death Support Officer.
Main duties of the job
* Provide immediate support to bereaved families, friends, and carers following the death of a loved one.
* Work as part of a multi-agency team and provide support to clinical colleagues in discharging their duties in respect of death certification.
Working for our organisation
The role will work within a 7-day roster with an extended day service available from 7am to 7pm, Monday to Friday, working across the Health Board on all matters relating to death and bereavement. Applicants will be working with the bereaved as part of a supportive service and providing expert knowledge in ensuring death certification of deceased patients across the Health Board is completed in a timely manner and in line with forthcoming requirements as set out by the Medical Examiner Service within NHS Wales, providing immediate support to the bereaved.
Ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Detailed job description and main responsibilities
Two roles available - 37.5 hours per week / 22.5 hours per week. Please specify in your application which you are applying for.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Knowledge
* Diploma/NVQ level 4 or equivalent level of knowledge, skills, and experience.
* Knowledge of Patient Affairs systems and Certification of Death.
Experience
* Experience of direct patient, family contact and the management of complex, emotionally challenging situations.
* Experienced user of electronic healthcare information systems; both clinical and non-clinical.
* Report writing and formatting.
* Data formatting and presentation; Minute taking.
Skills
* Excellent verbal communication skills.
* Ability to work under own initiative and sensitivity.
* Ability to organise and prioritise own workload.
* Ability to influence and challenge non-compliance.
* Good verbal skills and able to articulate effectively with all grades of staff including senior medical staff.
Personal
* Self-motivated and prepared to take ownership.
* Ability to travel between sites in a timely manner.
* Flexible towards the needs of the service.
* Calm under pressure.
* Pro-active approach to problem solving.
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism, thereby enhancing service users' experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Board's policy-making, service delivery, and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity, and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability, please contact the Recruitment Team, who will agree on a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Kimberley Hampton-Evans
Job title: Care After Death Service Manager
Email address: kimberley.hampton-evans@wales.nhs.uk
If you require more information or an informal conversation, please contact Kimberley Hampton-Evans by email.
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