Job Purpose
Internal job title: Credit Control Team Supervisor
Advertised Salary: c.£36,000+ benefits
Location: Remote, with the successful applicant required to be in the Leeds office with the team one day per week (Thursday).
Looking for a new Finance opportunity that offers professional development, flexible working, creative autonomy, and prioritises well being?
The Canal & River Trust is one of the UK’s largest charities, maintaining 2,000 miles of historic canals, rivers, docks and reservoirs, along with museums, archives and the country’s third largest collection of protected historic buildings – preserving them for future generations.
We have an exciting vacancy within our Finance team for a Credit Control Team Supervisor, who will help lead one of our shared services areas. Effective debt collection processes are crucial for the Trust to collect any monies owing and to avoid legal counter claims and customer complaints.
Knowledge, Skills/Qualifications & Experience
We are looking for a highly effective leader with great people skills. Through your engaging leadership style, you will develop and grow your team to educate and inspire others across the Trust and ensure delivery.
Your key accountabilities include:
* Ensuring all Credit Control financial transactions are performed in accordance with the Trust’s policies and all applicable statutory laws and regulations.
* Ensuring that all Credit Control processes are carried out efficiently and effectively in accordance with agreed SLAs.
* Collecting Trust debt as quickly and efficiently as possible to provide maximum cash flow.
* Engaging with key stakeholders throughout the Trust to promote services and grow relationships.
* Line managing and encouraging all Credit Control staff to perform at the highest levels.
* Providing monthly transactional data to show team performance nationally.
* Acting as a national point of expertise and best practice, assisting colleagues in following SAP & Trust processes and procedures, providing training as required.
* Working to cyclical financial deadlines.
* Performing Internal Audits on other areas of SSC in line with the QMS Audit Plan.
* Displaying the Trust values and behaviours at all times.
* Integrating diversity and inclusion into all aspects of Trust life and promoting inclusion.
About you
Technical:
* Extensive Credit Control Experience.
* Experience of operating to a quality management system.
* Quality management system training.
* Line management experience, beneficial.
* SAP experience in particular FICO, Credit Management and SD modules including Testing.
General:
* Excellent attention to detail.
* Confidence and drive to take a visible lead on process and control improvements.
* Excellent interpersonal skills with the ability to foster strong working relationships.
* Exceptional communication skills, able to explain complex financial information clearly.
* Excellent Microsoft Excel skills (including lookups and pivot tables).
To Apply: click on the "Apply for this job" button and follow the process - complete the application form & upload current CV.
If you have any questions about the role please contact CRT.recruitment@canalrivertrust.org.uk
We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What We Offer
In addition to your salary of c.£36,000, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits. These include:
* 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years.
* Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility. Monday to Friday working, no weekend working.
* Annual £200 personal learning & growth award to spend on any learning related activity.
* Free access to specialist counselling on a range of issues.
* Access to a range of employee benefits including store discounts; boating holiday discounts; holiday purchase scheme.
* 2 days paid volunteering leave for local community project work.
At the Trust, we care passionately for our waterways, and for those who look after and use them. We strongly believe that a diverse workforce enhances what we do as a Trust. We welcome applicants from across all sectors of the community.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations.
Find out more about us on our website: https://canalrivertrust.org.uk/about-us
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