Summary
Do you want to work in the Circular Economy and look to build yourself a career in the industry... then look no further. As Business Administrator Apprentice you will support our Contract Admin team in day-to-day running of Havering Depot, and provide administrative support to the wider organisation, including the senior management team.
Wage
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Normal working hours are between 08:30 until 17;00 Monday to Friday which includes 30-minutes unpaid lunch.
40 hours a week
Start date
Monday 5 May 2025
Duration
1 year 3 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
You will support our Contract Admin team in day-to-day running of Havering Depot, and provide administrative support to the wider organisation, including the senior management team.
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
* Engage, support, and interact with internal and external clients.
* Compiling, maintaining, and updating records on various systems
* Undertake administrative tasks using Microsoft Office applications
* Assist in budgeting, expense tracking, and financial reporting activities
* Monitor stationary supplies, refreshments, and IT consumables.
* Liaising with couriers and suppliers
* Contributing to team effort by accomplishing related tasks as needed
Where you’ll work
Havering FCC Waste Management Central Depot Rainham Road
Hornchurch
RM12 5BF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SKILLCERT LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3.
This is a work-based apprenticeship, and you will be support by FCC and Skillcert throughout the qualification. You will be directly mentored by your line manager at FCC and also monthly support from your tutor at Skillcert.
More training information
You will also complete all of the FCC internal training and if you need any additional support/training this will be provided by the employer.
Requirements
Desirable qualifications
GCSE in:
* English (grade 4-9)
* ICT (grade 4-9)
* Maths (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
* Physical fitness
Other requirements
Can you get to this vacancy?