Mpeople Recruitment is excited to partner with one of the UK's largest and rapidly growing energy suppliers, specialising in gas and electric energy-efficient solutions. With over 15 years in the market, this company takes pride in its supportive culture and commitment to employee growth. Located at Thorpe Park Business Park in Leeds, the office is easily accessible from the M621 and is equipped with excellent public transport links and free on-site parking. As the company continues to expand, they are on the lookout for a motivated Permanent Billings Associate to join their dedicated Billing Department.
* Oversee timely billing processes for all active sites within the portfolio.
* Respond to complex account and billing queries from customers and other teams.
* Investigate and identify root causes of any billing issues effectively.
* Manage day-to-day processes efficiently and follow up on deadlines.
* Coordinate actions required for unbilled and ready to final bill reports.
* Maintain high billing standards to ensure a seamless customer journey.
* Resolve internal and external queries surrounding problematic invoices.
* Desirable knowledge of utility billing processes in the energy industry.
You will need:-
* Able to manage conflicting priorities and high workloads during busy periods.
* Excellent communication skills across all levels.
* Proficient in Word, Excel, and Outlook.
* Strong numeracy skills, high...