This range is provided by Xpertise Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
IT Support Team Lead – Financial Services – Up to £40k + Benefits (Altrincham)
Xpertise Recruitment is looking for an IT Support Team Lead to join a growing organisation based in Altrincham. This is a key role where you’ll manage a multifunctional support team, drive improvements, and help build a respected and highly effective IT service.
Why should you want to join?
* Join a business that invests heavily in its people and promotes a culture of delivery, effectiveness, and continual improvement.
* Lead and mentor a support team, helping shape a high-performing and motivated technical function.
* Take ownership of both day-to-day operations and wider improvement projects.
* Work from a great office location in Altrincham with free parking and strong public transport links.
* Benefit from a competitive salary, strong pension, and a range of additional perks.
What will you be doing?
* Leading the IT support function, ensuring exceptional customer service standards are maintained and continually improved.
* Overseeing first and second-line support across desktop, software, and initial infrastructure issues.
* Managing procurement and asset management processes, working closely with vendors and suppliers.
* Collaborating with the security team to maintain best practices.
* Planning and delivering end-user computing projects, upgrades, and improvements.
* Mentoring and developing the team, aligning individual growth with company objectives.
* Managing rotas to ensure team availability and effective support coverage.
Skills & Experience Required
* Previous experience working within an IT support environment, with a track record of leading a successful team.
* Strong understanding of Microsoft-based infrastructure and general networking.
* Excellent communication skills and the ability to build strong interdepartmental relationships.
* A confident, motivated approach with the ability to manage workloads, multitask, and work well under pressure.
Location: Altrincham
Salary: Up to £40k + Excellent Benefits
For more information, job specs, or an initial conversation, please apply with an updated CV.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance
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