Freightserve are looking to recruit a Cargo Operations / Reservations Agent for a Heathrow based Airline. The Airline is based in the Heathrow area.
RESPONSIBILITIES
1. Manage complete end-to-end process.
2. Interface with UK freight forwarders.
3. Keep in-house system up to date.
4. Oversee and manage Pre Bookings.
5. Act as main contact through both customer calls and emails.
6. Respond to requests.
7. Provide Spot Rates.
8. Prepare Quotations.
9. Handle Postflights.
10. Manage Costings / Invoicing.
SKILLS & EXPERIENCE
1. Ideally, candidates should have Cargo Airline or GSSA experience.
2. Outstanding customer service skills and a good understanding of the cargo market.
3. Ability to work in a fast-paced environment, handling multiple initiatives and prioritising own workload.
4. Must be articulate and possess good interpersonal skills.
Please only apply if you have the necessary experience, as only people with the correct experience will be contacted.
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