Support the General Manager in pub organisation, planning, and day-to-day operations. Deputise for the General Manager, overseeing back of house and front of house operations, and lead by example to drive customer service excellence and create a positive experience for customers.
When deputising, oversee pub operations, working closely with the Head Chef to create an excellent customer dining experience. Lead from the front with team members to achieve company goals. Assist in recruiting, developing, and retaining high-calibre individuals, supervising team performance.
Ensure a productive team and smooth workflow. Think on your feet to resolve problems and come up with innovative solutions. Take ownership of issues and manage them to a successful resolution.
Have commercial awareness, understanding the market place, and nurture it to be successful in a competitive market. Monitor and control stock levels to generate the optimum yield and achieve budgeted gross profit margins.
Knowledge of and compliance to relevant legislation, including licensing, Health and Safety, Fire Safety, COSHH, and local authorities.
Key aspects of the role include:
* Assisting in the recruitment and development of team members
* Ensuring a productive team and smooth workflow
* Resolving problems and coming up with innovative solutions
* Managing issues to successful resolution
* Monitoring and controlling stock levels
* Compliance with relevant legislation
Benefits include:
* Company pension
* Discounted or free food
* Employee discount
* Health & wellbeing programme
* On-site parking
Job Types: Full-time, Part-time, Permanent. Pay: Up to £38,000.00 per year. Expected hours: 50 per week. Additional pay: Tips.