Dental Practice Receptionist / Patient Coordinator Location: Newry, BT34 1EY Type: Full-Time Salary: Competitive Benefits: Comprehensive Benefits Package including Ongoing Training and Development About Us: Smart is a thriving dental practice committed to delivering exceptional patient care. Our team is dedicated to creating a welcoming and professional environment where every patient feels valued. We are currently seeking an experienced Dental Practice Receptionist/Patient Coordinator to join our growing team in Newry. The Role: As our Dental Practice Receptionist, you will be the face of our practice, ensuring that every patient’s experience is smooth and positive. Your responsibilities will include: Front Desk Management: Greet patients with a warm welcome, manage check-ins, and maintain an organised and efficient reception area. Appointment Scheduling: Coordinate patient appointments, manage reschedules, and minimise waiting times. Communication: Answer phones and respond to patient inquiries with professionalism and care. Collaboration: Work closely with our clinical staff to ensure seamless patient flow and high-quality care. Administration: Handle patient records, manage billing processes, and assist with insurance claims. About You: We’re looking for a motivated and organised individual with: Experience: Previous experience in a dental practice or similar healthcare setting is essential. Communication Skills: Exceptional verbal and written communication abilities. Attention to Detail: Strong organisational skills with a focus on accuracy and efficiency. Professionalism: The ability to multitask and work well under pressure whilst maintaining a positive and professional manner. Team Player: A collaborative spirit and a customer-focused approach. Why Join Us? At Smart, we believe in investing in our team. We offer: Supportive Work Environment: Join a friendly, team-oriented practice that values collaboration and mutual respect. Professional Growth: Benefit from ongoing training and development opportunities to enhance your skills and advance your career. Comprehensive Benefits: Enjoy a competitive salary and a full benefits package that supports your overall well-being. Join Our Team: If you’re an experienced Dental Practice Receptionist looking for a rewarding role in a dynamic and patient-centred practice, we encourage you to apply today. Help us provide Smart patients with the very best dental care Interested? Click ‘Apply’ now to become our Patient Coordinator/Receptionist and start your career with Smart Additional Information: An NI Access disclosure will be required from AccessNI. A criminal record will not necessarily be a bar to obtaining this position. We adhere to the AccessNI Code of Practice, which is available upon request. Please see our careers page for our policy on the recruitment of ex-offenders.