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Role Overview:
Role: Leasing Associate
Reporting to: Community Manager
Property: The Arches, Leicester
# Of Units: 184
Amenities: Resident Lounge, Workspaces, Gym, Courtyard, Media Room
Company Overview: At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in Build to Rent (BTR) in the USA with over 80,000 apartments under management, our high performance continues to drive exponential growth and we invite you to join us on our journey toward excellence. In the UK, Cortland has a six-year strategy targeting a development portfolio of 10,000 Build-to-Rent (BTR) apartments and a management portfolio of 75,000 units, primarily in the London commuter belt areas and UK regional cities.
Role Responsibilities: As Leasing Associate you will be the face of our brand connecting with future residents, identifying their wants and needs, and securing lease agreements for a multimillion-pound build to rent development. You will take the lead on leasing and be responsible for the customer experience and placemaking at your community. Other key roles include:
1. The Tour Guide: Discover a prospect's needs during your community tour and highlight all the benefits that will make them want to call your community home.
2. The Deal Sealer: Go above and beyond to make prospective residents feel at home and optimize occupancy.
3. The Better Living Expert: Understand that choosing a place to live is a big decision and relate well with all types of personalities.
4. The Problem Solver: Always ready to take charge and find solutions for your team.
5. The Organisational Genius: Keep track of a high number of requests and needs without getting overwhelmed.
THE IMPACT YOU CAN MAKE: You thrive in a fast-paced environment and are driven by exceeding targets ensuring the building is always fully occupied with residents.
YOUR BUILDING BLOCKS OF SUCCESS: Core Values include extensive experience in a customer-facing role, excellent sales and customer relations skills, and being highly organised.
THE CORTLAND DIFFERENCE: At Cortland, we create, reimagine, and manage apartment communities for over 150,000 residents in the US and UK. Our success is fuelled by our belief in a better life where hospitality is always a given.
Cortland is an equal opportunities employer.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Management
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