Do you have a passion for delivering an exceptional level of customer service? If so, then we have fantastic opportunities available working as customer service professionals for a UK leading educational provider, The Open University.
On behalf of The Open University, Pertemps is actively recruiting positions within the frontline Student Recruitment and Support teams within a contact centre environment. In this role, you will ensure an excellent level of service is provided to prospective and current students by providing key information and helping them to make decisions about their learning.
Working hours: Full time (37 hours per week, between 8.00am – 6.30pm Mon to Fri)
Pay rate: £12.62ph
Working pattern: Hybrid working after completion of training. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style working from the office a minimum of 2 days per Calendar month.
Location: Manchester, M22 4UN
Training: A 7-week fully comprehensive training package will be provided for all candidates
Start Date: 2 groups starting on 2nd & 30th June
Duration: 30th September 2025
About the role
The role is predominantly an inbound call taking role and will involve making and receiving calls to provide support to students through their study journey. As well as email, letter, web-chat and other mediums of communication as necess...