Job Title: Project Manager (Remediation)
Location: London
Length: 6 Months
PAYE only
Overall purpose of the role
This is not a technical Project Manager role but requires a seasoned professional with strong expertise in process management, remediation, governance, and analysis. You will oversee the end-to-end lifecycle of remediation projects, focusing on managing processes, stakeholder engagement, and ensuring successful delivery. The role is pivotal in coordinating cross-functional teams, leveraging tools like MS Project, Jira, and Confluence to drive progress.
Key Accountabilities:
* Lead and manage end-to-end customer remediation projects involving high volumes and varying complexities.
* Develop and maintain robust project governance frameworks to ensure compliance and consistency.
* Conduct thorough analysis to identify risks, dependencies, and opportunities for process improvement.
* Work closely with stakeholders across teams to align objectives and drive project milestones.
* Utilize project management tools such as MS Project, Jira, and Confluence to monitor progress and report on outcomes.
* Maintain oversight of project pipelines, ensuring seamless transitions through each lifecycle phase.
* Provide structured reporting and updates to senior leadership and other key stakeholders.
Key Skills:
* A seasoned Project Manager with a background in large-scale remediation projects and process-oriented management. Experience with high-volume customer remediation is a strong advantage.
* Strong governance and analytical capabilities.
* Proficiency in project management tools (MS Project, Jira, Confluence).
* Excellent stakeholder management and communication skills.
* Familiarity with remediation processes and frameworks, including managing multiple stakeholders and project complexities.
* Ability to hit the ground running, leveraging existing tools and processes without extensive onboarding.
* Proven ability to work in hybrid environments and collaborate effectively across distributed teams.
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