Job Opportunity: Customer Service Administrator
Are you a proactive and organised individual looking to make an impact in a brand-new role? Join a dynamic and close-knit team as a Customer Service Administrator, where you will be the backbone of support to a growing company. Our client continues to grow year on year, and you will be joining at an opportune time.
As the Customer Service Administrator, you will play a pivotal role in an administrative team of four, ensuring the smooth day-to-day running of operations and delivering exceptional support to both our customers and colleagues. This is an exciting opportunity to shape the role from the ground up and make it your own.
Key Responsibilities
Be the first point of contact for customer queries, ensuring prompt and professional resolution.
Provide vital administrative support to the team, helping to streamline processes and improve efficiency.
Assist with order management, data entry, and maintaining accurate records.
Collaborate with other departments to ensure seamless communication and exceptional customer service.
Identify opportunities to improve workflows and implement new ideas to enhance the customer experience.About You
Organised, detail-oriented, and great at multitasking.
A people person with strong communication and interpersonal skills.
A problem-solver who can think on their feet and adapt to challenges.
Confident with technology and quick to learn new systems.
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