Golf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge providers, HNW individuals, private family offices and corporate entities invested in golf.
We have ambitious plans for further growth and are looking for people with the same ambition to help us achieve them. Candidates should have travel industry experience, preferably in the luxury segment, an interest in golf and an understanding of its language.
Manage a book of current key accounts
~ Establish a new book of accounts from our target segment (travel agencies, host agencies, lifestyle management businesses and tour operators)
~ Deliver educational seminars and webinars to clients with the Golf Traveller service and product portfolio offering (in person and online)
~ Attend industry trade events company sales “roadshows” and represent the Golf Traveller brand
~ to help identify booking trends, in demand destinations.
~ 40 hours per week
~ Reports to: Accounts Manager
~ Location: London/Hybrid
A very competitive salary, dependant on experience
~ Workplace pension scheme
~25 days paid holiday per annum plus 8 public holidays
~ Eligibility for company wide bonus and incentive schemes
~ Monthly destination training by industry experts
~ A brand new laptop
~ Career development planning
~ Self starter, with a passion for travel and golf*
Comfortable using digital tools to complete daily tasks
Professional telephone etiquette
Willingness to travel
At the core of the role you'll be asked to manage current accounts (travel agencies, host agencies, lifestyle management businesses and tour operators) as well as being tasked with establishing new accounts within the industry in order to contribute towards the businesses revenue targets. You will be the direct point of contact between the account and the business and carry out seminars and webinars educating advisors of the Golf Traveler services and portfolio of destinations.
As a B2B Account Manager, you will be working directly with luxury travel advisors creating bespoke itineraries for their clients and establishing a full and thorough brief to ensure that we are meeting their every need and requirements before handing it to the product team for design.
It will be your responsibility to understand the Golf Traveller services and destination portfolio so that you can offer the very best advice to our B2B clients.
Ideal candidates will have work experience in the luxury travel or hospitality industry in a similar or relevant role, with an interest in or understanding of golf as an added advantage. A creative and commercial mindset, excellent communication skills (both in person and digitally), and a passion for delivering exceptional customer experiences are essential.