This role is a key member of the Property Leadership team for the portfolio, covering 4 sites across London. From conservation repair to a historic window, preparing a new Emergency Procedure, meeting a contractor to discuss security improvements, and sourcing a contractor to deal with asbestos - no two days are the same for the Facilities and Support Services Manager. The portfolio consists of three small properties: Sutton House and Breakers Yard, Rainham Hall, and 575 Wandsworth Road, as well as Morden Hall Park with its busy café and garden centre.
The advertised salary is inclusive of an Outer London weighting allowance of £3,315 per annum.
What it's like to work here:
Reporting to the General Manager, you'll lead the Facilities & Business Services team, which includes a facilities and business services co-ordinator, a business services coordinator, and a facilities co-ordinator based at Morden Hall Park, as well as a team of volunteers. You’ll also manage contractors who might be completing exterior decorations, servicing sewage plants, or repairing bridges.
It’s an exciting time to work in the Morden portfolio with a number of projects underway or waiting for you to start, including energy efficiency projects such as installing solar panels to the Stable yard, redevelopment of an outdoor team compound and workshops, and maintenance of a historic snuff mill. You’ll be working closely alongside the building surveyor, curator, and countryside and house teams.
What you'll be doing:
Leading for compliance across the site, you'll ensure we're operating safely for our people and place. You'll manage building repairs and maintenance, including hard and soft facilities management. It will be your responsibility to ensure that the Morden portfolio has an effective and efficient business support service.
You'll maintain high-quality conservation and presentation standards, and excellent facilities for our visitors, volunteers, and staff.
Who we're looking for:
* Strong understanding of Facilities Management
* Deep understanding of Operational Risk Management (health & safety, fire, security, emergency procedures)
* Awareness of historic buildings and conservation in a visitor-led environment
* Ability to build relationships and work collaboratively with other departments and multiple consultants
* Comfortable managing a team
* Able to prioritise multiple tasks and balance a changing workload
* Experience of managing budgets, finances, projects, and contracts/contractors
The package:
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
* Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest, and your children (under 18)
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
* Flexible working whenever possible
* Employee assistance programme
* Free parking at most Trust places
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