Summary
We are seeking motivated and talented individuals with an interest in the energy sector to join us on our journey. We are looking for someone to assist the HR department by providing accurate administrative support on a daily basis including to the HR and Training Team.
Wage
£15,000 a year
Training course
HR support (level 3)
Hours
Monday to Friday between 8am and 5pm.
37 hours 30 minutes a week
Possible start date
Monday 1 September
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
We are looking for an apprentice to join our HR Team based at our Blackburn Head Office.
As an Apprentice at Vital Energi you will study a Level 3 HR CIPD Apprenticeship, whilst playing a crucial role in developing, implementing, maintaining and improving administration services within the organisation. You will have clear objectives and be supported with training which will develop your personal and professional skills along the way!
The Role
The role will involve:
* Booking training courses and responding to training enquiries
* Issuing mandatory (e-learning) training requests/ notification for existing and new employees
* Issuing Training Agreements where relevant
* Coordinating the payment of invoices and completing the monthly return for the training credit card
* Keeping all departmental Training matrix’s updated once training has been completed
* Arranging training facilities as required e.g. training rooms, copy training material, book refreshments etc.
* Maintaining personnel files and filing.
* Updating the HR database with information such as training records, new starter information
* Maintaining personnel files and filing
Where you’ll work
Century House
Roman Road
Blackburn
Lancashire
BB1 2LD
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BLACKBURN COLLEGE
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
* You will study for a Level 3 HR qualification designed to meet the needs of the business
* Blended on/off the job training and location to be confirmed
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Organisation skills
* Administrative skills
* Team working
* Patience
Other requirements
Role is based full time in our Blackburn office, candidate must be able to travel to our Blackburn office