Job Description
Senior Claims Consultant
Home based – South Region
One of our key clients is looking for a Senior Claims Consultant to join the business to provide a quality end to end service to their clients.
This position is a national role based in the South region with remote working, however travel to clients will be necessary when required.
If you’re considering a new chapter in your career and would like to work with a people-centric, collaborative, and values-driven business, then this is the opportunity for you. The purpose of this role is to provide a quality end-to-end service to clients and quality support to claims and client service colleagues.
The role;
* To provide a first-class proactive service to clients and prospective clients, looking for opportunities to satisfy needs through the client proposition
* Dealing with Property Damage and BI Claims in excess of £100k
* Manage end-to-end claims processing, including reviewing and validating claims, gathering necessary documentation, and ensuring compliance with company policies and industry regulations
* Identify, investigate, and resolve any issues relating to claims being handled
* Ensure that claims processing adheres to company policies, procedures, and industry regulations.
* Identify opportunities for process improvement and contribute to the development of best practices
* Maintain accurate and detailed records of all claims, ensuring that documentation is complete and accessible for review by internal and external stakeholders
* Collaborate with internal teams, including underwriters and legal experts, to ensure a coordinated and efficient claims resolution process
* To maintain own learning and CPD
The successful candidate;
* Sound technical knowledge of the Insurance Industry
* Experience in Property Damage and Business Interruption
* Working knowledge of claims processes and regulatory standards
* Working knowledge of FCA compliance rules
* Competent user of insurance client system; Acturis an advantage
* Confident user of technology and software e.g. MS Office and Outlook
* Good communication skills at a senior level
* Chartered Loss Adjuster or significant progress towards ACILA
You will be rewarded with a very attractive basic salary plus car allowance, along with a variety of benefits; 30 days holiday + bank holidays, Generous pension contribution, Private Medical Insurance, Group Life Insurance, Group Income Protection and Flexible working.
Please get in touch for a confidential chat – michelle.paish@idexconsulting.com / 07983 055279.