General Administrator - Kinning Park Salary - 25000 - 28000 Are you an experienced Administrator / Order Processor with excellent Customer Service skills? We are recruiting for a Business Administrator to join our successful team on the outskirts of Glasgow City Centre. We're looking for someone with a can-do attitude, who has the drive to succeed in a fast-paced environment, where accuracy and attention to detail are key. We require the candidate to have previous experience and they must have excellent communication and organisational skills. Benefits: 29 days paid annual leave (including bank holidays) Subway 5-minute walk from office Workwear provided Free onsite parking Relaxed, friendly office of team players Enrolment to pension scheme Personal development and fantastic career progression opportunities Job duties: Answer phone calls and emails professionally and in a timely manner Provide a pro-active approach to customer service Provide administrative support to our sales team to maximising their productivity Learning our order process system Create quotations Process orders accurately and in a timely manner Manage customer expectations throughout the order process, making them aware of any extended lead times Work with customers to progress orders, arranging payments and sending order confirmations Check the progress of orders with suppliers and our inhouse production to ensure customers are aware of any delays immediately Client record housekeeping Skills and experience required: Personable Motivated & Pro-active Excellent attention to detail Good organisation skills Computer literate with good Excel and Outlook skills Hardworking, can-do attitude. Excellent organisational and communication skills Professional telephone manner to deal with clients and suppliers Able to work well as part of a team Able to work well under pressure We are keen to hear from applicants with previous administration or customer services experience, and a natural ability to build good rapport with customers/suppliers. A willingness to learn/develop and high levels of attention to detail are critical for this role.