Client Local Authority in Ealing Job Title Neighbourhood Housing Officer-Tenancy Management Pay Rate £21.33 an hour PAYE/£27.75 an hour UMBRELLA Hours 35 hours Mon to Fri (09:00:AM - 05:00:PM) Duration Initial 3 Month Contract Location HYBRID working 2-3 days a week based in Perceval House,Ealing/site visits Description PURPOSE OF ROLE: >Improve outcomes for Ealing residents by providing a customer orientated service in line with Council values and objectives >Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases. >Maximise income collection through proactive management of arrears. Proactively manage housing assets, anticipate the needs of residents and contribute to a safe neighbourhood. KEY ACCOUNTABILITIES: 1) To provide clear, pragmatic and customer centred housing services on behalf of the Council and any housing provider aligned to the housing service. 2) To maximise income collection across the range of tenures through proactive monitoring and management of customer accounts, making use of legal remedies where appropriate. 3) To promote inclusion, cohesion and active citizenship in the neighbourhood helping to shape opportunities and resident engagement. Tenancy Management experience is essential Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website