Summary
Working across our portfolio of online brands, you'll be central to the efficiency and effectiveness of our operations. You’ll master precise data entry, create and manage purchase orders, communicate with suppliers and collaborate with our Marketing, Warehouse and Customer Care teams to ensure seamless stock availability and distribution.
Wage
£13,312 a year
20 days annual leave Flexible working Fast-track professional development & qualification opportunities
Training course
Business administrator (level 3)
Hours
Monday to Friday - 08:30-17:00 with a 30 minute break. No weekend work required.
40 hours a week
Possible start date
Monday 31 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Accurate data entry and accurate maintenance of data on our ERP system.
* Raising Purchase Orders and liaising with suppliers on inbound stock.
* Updating internal teams on stock availability.
* Dealing with back orders, ensuring they are cleared as quickly as possible.
* Updating task boards to ensure smooth running of new launches.
* Discontinued line management.
* Any other ad-hoc administrative tasks necessary to support the wider teams.
Where you’ll work
UNIT D
ACORN BUSINESS PARK
LING ROAD
POOLE
BH12 4NZ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BOURNEMOUTH AND POOLE COLLEGE, THE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Once a week you'll be at Bournemouth & Poole college working on your course.
The other four days will be working at our modern offices, located just a short distance from Tower Park in Poole. With facilities such as on-site parking, a Wellness Room, Pool Table, and various break-out areas, we strive to maintain a balance of work and well-being. Our office is also home to Eddie, our friendly office dog, adding a unique touch to our workplace culture.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Initiative
* Patience
* Experience working with Excel
Other requirements
This role demands a good level of organisation and an ability to manage multiple priorities in a fast-paced environment.