Job Title: Telecoms Support Technician
Location: Andover, Hampshire - Office Based
Salary: £30,000 Per Annum
Job Type: Full time, Permanent
Working Hours: 8:30am - 5pm
Start Date: ASAP
FlexiNet is a thriving telecommunications service provider based in Andover, Hampshire focused on delivering trusted cloud technology to businesses.
Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role.
This is an office-based role and therefore candidates must live within a 30-mile radius from Andover to be considered.
Job Summary:
We are seeking a skilled and motivated Telecoms Support Technician to join our Telecoms and IT support team. The successful candidate will be responsible for providing technical assistance, troubleshooting, and resolving telecoms and network-related issues for end-users. This role requires a strong understanding of telecoms systems, VoIP, and hosted telephony solutions, as well as excellent problem-solving skills and the ability to work collaboratively within a fast-paced environment. A positive, customer centric approach is essential.
Key Responsibilities:
* Provide support for telecoms-related issues, including VoIP, SIP, and hosted telephony platforms.
* Troubleshoot and resolve connectivity, call quality, and network-related problems affecting telephony services.
* Support clients with hosted PBX solutions, ensuring smooth op...