Location: Headington
Contracted Hours Available: 14
About the Role
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfill this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.
Key Responsibilities
1. Support your Store Manager in achieving goals for commercial growth.
2. Develop a team culture that puts the customer at the heart of everything we do.
3. Lead the store teams in the absence of the Store Manager.
4. Deliver great standards and exceptional service every day.
About You
You will be as passionate about celebrating our customers’ life moments as we are. We are looking for someone who:
1. Is customer centric with a passion for driving excellent service.
2. Can demonstrate good leadership skills.
3. Has a positive, forward-thinking approach.
4. Is comfortable reviewing store performance data.
5. Is commercially minded.
6. Is an engaging and enthusiastic team player.
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