Job overview
Clinical Research Operations Coordinator
Band 6
We are looking for an enthusiastic and highly motivated Clinical Research Operations Coordinator to join our Clinical Services (CSD) Research Support team. You will be responsible for coordinating departmental approvals, reviewing research protocols, supporting study delivery, costings and invoicing CSD research activities.
The Clinical Research Operations Coordinator will work as a key member of the Clinical Services Division (CSD) Research Support team, working for various clinical specialities including:
Pharmacy Imaging & MRI Nuclear Medicine
PET Radiotherapy Pathology
Clin. Psychology Radiopharmacy Therapies
As part of the wider team, this post is an exciting post balancing research governance, delivery and performance analysis.
Main duties of the job
The Clinical Research Operations Coordinator will be expected to be the centre point of contact in CSD during study set up, liaising with various teams from study delivery teams, departmental leads, research governance, sponsors and CROs.
The post-holder will support clinical duties undertaken by the senior research practitioner. This will involve direct patient-facing responsibilities as part of the new research delivery initiative.
The post holder will have a strong understanding of the research life cycle, support query resolution and follow the principles of GCP at all times. The post holder will also provide support with study costings and financial.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Person specification
Qualifications
Essential criteria
1. Educated to degree level in a relevant subject or equivalent level qualification
2. Commitment to continuing professional development
Desirable criteria
3. Postgraduate degree in a relevant subject or equivalent qualification or relevant experience
4. GCP Training
Experience
Essential criteria
5. Direct experience of working in an operational research environment or R&D office at band 5 or above
6. Experience of using a variety of software packages
7. Demonstrable experience of excellent communication skills both written and verbal
8. Proven ability to multitask
9. Demonstrated experience of coordinating projects
10. Demonstrated experience in a Healthcare setting
11. Proven ability for creativity and forward thinking
Desirable criteria
12. Experience of supervision or working in a supervisory capacity or desire to develop supervisory skills
13. Patient-facing experience in a hospital or care setting
14. Knowledge of EDGE portfolio management system
15. Knowledge of ORACLE finance system
16. Experience of setting brand new processes
Knowledge
Essential criteria
17. Solid understanding of the clinical research cycle
18. Full understanding of the Clinical Research Network and its operations
19. Expert knowledge of the regulatory environment in the UK
20. Understanding of issues relating to confidentiality and data protection (Freedom of Information Act)
Skills
Essential criteria
21. Ability to work on multiple projects and tasks simultaneously
22. Ability to work independently, with limited or no supervision
23. Excellent analytical skills
24. Microsoft Office applications, including Word, Excel, PowerPoint and Outlook, as well as experience in using databases. Ability to manipulate data in Excel
25. Ability to use own initiative to problem solve creatively and flexibly with the ability to analyse information and data to underpin decision making
26. Ability to organise workloads and delegate duties
27. Excellent verbal and written communication skills
28. Good organisational skills
29. Ability to inspire and motivate others
30. Ability to remain calm in a busy and stressful environment, working accurately under pressure and meet deadline
31. Ability to deal with conflict and resistance to change
32. Work well under pressure
33. Ability to deal with complex and sensitive information
34. High proficiency in the use of research governance databases
35. Creative ability
36. Excellent interpersonal skills, enthusiastic approach to work
37. Ability to develop and maintain good working relationship