Brief Description
Network Rail have an exciting permanent opportunity to join the team in Paddock Wood as a Training Centre Coordinator! In this key role, you’ll coordinate training programs, manage resources, and optimise delivery plans, all while playing a key part in building a safer, more connected railway for everyone.
About the role (External)
What the role entails:
1. Understand approved supplier frameworks and adhere to framework policy when liaising with external training suppliers to procure services to meet training demand in line with customer budgets.
2. Forecast the cost of the training delivery plan against customer budgets and monitor records of expenditure on external suppliers to identify risks to the training delivery team.
3. Collaborate with external suppliers, colleagues in the Planning and Administration and delivery team to offer a seamless and consistent service to training delivery teams and customers.
4. Act as a contact point for the central P&A team & liaise with Central team on behalf of delivery to resolve local planning concerns/issues.
5. Support with reactive changes to the training delivery plan, supporting the Training Delivery Manager with the smooth/efficient running of courses and day-to-day support activities within the Centre- including ordering of equipment or co-ordinating 3rd party Trainers on site,
6. Support the Training Support Manager with Regional/Route requests or delivery schedule changes,
7. Propose and support improvements to the Planning and Administration system to deliver an effective, efficient, customer focussed, flexible and agile planning service. Escalating where applicable.
What the ideal candidate will have:
8. Excellent communication skills
9. Excellent customer service skills
10. Excellent attention to detail and quality driven approach to working.
11. Ability to organise and prioritise own workload.
12. Demonstrable experience of planning
13. The post holder may be required to cover multiple locations.
What could set you apart:
14. Understanding of the railway competence management system
15. A knowledge of the railway industry and rail training sector
16. A knowledge of training catalogue and training supply chain
17. Please see the job description attached for more information.
Network Rail offers excellent benefits, including:
18. Generous annual leave (28 days plus bank holidays), with the option to buy/sell days.
19. Pension schemes.
20. Flexible/hybrid working arrangements.
21. 75% subsidy on rail and underground season tickets.
22. Up to 75% off leisure travel for you and your family (subject to terms and conditions).
23. Interest-free travel loan for train and car park season tickets.
24. Discounts at stations with your Network Rail pass.
25. Volunteer leave to make a positive impact.
26. ❤ Healthcare Scheme, GymPass discounts, Cycle to work plus more.
27. Generous maternity and adoption leave to support our employees during significant life moments.