South Tyneside and Sunderland NHS Foundation Trust
Working hours over 5 days Monday to Friday on our busy Theatre Reception, carrying out administrative duties and liaising with staff and patients.
Would you like to join our team?
We are currently recruiting for a motivated receptionist to work for STSFT, predominantly at South Tyneside Theatres.
If you have experience working with people in a busy environment, then we are looking for you.
We are a busy Operating Theatre and provide care for patients undergoing treatment from the following specialities: General Surgery, Vascular, Emergency Service, ENT, Paediatrics, Urology, Facial Maxillary, Orthopaedics and Gynaecology.
Main duties of the job
The administrative role involves working as a Team Member within a very busy working environment, ensuring a safe environment for all patients.
The successful candidate will be supported and supervised to ensure smooth running of the area they work in.
Key requirements:
* Basic understanding of Health and Safety requirements in a patient environment
* General understanding of confidentiality in the health care setting
* Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing
* Ability to communicate health-related information in an understandable way about patients to the Multi-Disciplinary Team
* Basic skills of empathy and reassurance
* Accurate IT skills with knowledge of Microsoft Office and Windows packages
* Flexible and adaptable to change in accordance with patient needs and the needs of the service
* Committed to behaving in a professional manner to present a caring image to patients
* Ability to remain calm in stressful situations
* Ability to work effectively in the MDT
* Ability to work on own initiative and manage own workload
* Able to understand instructions and carry out duties in accordance with them
* Friendly and approachable
Contact Information
Nina S. Priestley, Theatre Manager
Email: nina.priestley@NHS.net
Phone: 0191 404100 ext 3141
About us
Please help us by adding your telephone number to your application form; this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award-winning teams. We have a passion for research, innovation, and tackling inequalities. We are committed to respect, fairness, and civility and promote a compassionate, caring, and positive culture / working environment.
We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity, and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high-quality education, training, career progression, and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support, and access to a Childcare Co-ordinator to help staff with childcare arrangements.
The Trust will not accept applications which are found to be AI generated.
Job responsibilities
To efficiently undertake reception duties within Main Theatres whilst ensuring a confidential service to all. To provide an administrative service and support to staff by ensuring all confidential patient information is prepared and given to Theatre staff in readiness for Theatre lists. Administration tasks include general admin tasks, data input (PCS), message taking, relaying of messages to theatre staff via the intercom system, answering surgeons' bleep calls, liaising with wards for any queries or equipment required for patients. Liaise with the wards to ensure the prompt arrival of patients into Theatre. Completion of the relevant requisition requests via the Oracle Procurement system, at the request of senior staff, for non-routine products. Ensure all delivery/supplier documentation for non-routine products are filed using agreed protocols. Collect and correlate data and liaise with the Audit department and Consultants for the ongoing National Joint Registry Audit. Liaise with Procurement & Supplies team as required.
FOR FULL JOB DESCRIPTION SEE ATTACHMENT
Please note the Trust is not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application.
Person Specification
Experience
* Experience in working with computers
* Ability to support delivery of quality care in a challenging environment
* Working in health care setting
* Previous experience of working within a clerical environment
Physical skills
* Must be able to sit at a work screen
Skills and Knowledge
* Excellent Interpersonal skills
* Eager to improve knowledge and skills.
* Ability to work as part of a team.
* Positive co-operative approach
* Ability to prioritise workload
* Be willing to attend in-service training
Qualifications
* Educated to GCSE Level 2 (Numeracy and Literacy) standard or equivalent.
* Knowledge of medical terminology
Employer name
South Tyneside and Sunderland NHS Foundation Trust
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