East Suffolk and North Essex NHS Foundation Trust
The Emergency Medicine CDG at Ipswich Hospital is looking for a creative, dynamic individual to join the leadership team as a Personal Assistant, on a fixed term contract until 30th June 2025. You will bring your NHS knowledge, skill and experience to support the Clinical Delivery Group (CDG).
You will need to be highly organised, practical, reliable and efficient and have a flexible approach to the role; working on your own initiative as well as working effectively as part of the wider divisional team. Duties will include proactive forward planning, fielding emails and telephone calls, management of complex calendars, meeting management (agenda setting, distribution of paperwork according to an established timetable, high quality minute taking and follow-up of actions).
You will be responsible for a portfolio of meetings. To be successful in this challenging but rewarding role, you will thrive under pressure, have the drive and courage to solve problems, and the ability to prioritise a busy workload. You will be diplomatic with highly developed communication skills, the ability to engage with a range of stakeholders, and will have proven IT experience.
Main duties of the job
1. To provide an effective, comprehensive personal assistant service to the General Manager and Matrons.
2. Dealing on a regular basis with confidential and sensitive information relating to staff and services.
3. Provide a comprehensive, high quality business support service for the senior management team, including typing/word processing of letters, minutes, reports and other routine correspondence, using your own initiative.
4. Maintain the corporate diary for the Group, and be aware of the corporate diary for ESNEFT, including deadlines for submission of papers and reports.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals, we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Job responsibilities
For full details on the role and responsibilities please see the attached job description and person specification.
Person Specification
Qualifications
* RAS level 3
* ECDL
Experience
* Proven experience in PA role with a proven track record of achievement
* Experience of minute taking
* Experience of setting up a successful filing system and electronic diary management system
* Short hand
* Change management within an office environment
Knowledge
* Demonstrate knowledge of NHS
* Working knowledge of clinical governance including complaint handling
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Suffolk and North Essex NHS Foundation Trust
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