Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Princes Risborough? This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Providing remote second line support to customers whilst providing excellent service Act as point of escalation for 1st Line Engineers and escalating tickets when required Mentoring junior members of the team Your Skills and Experience Previous experience in a similar position Excellent communication skills, both written and verbal Excellent troubleshooting skills Experience of: Hyper-V, Office 365, DNS, DHCP, Server failures & System backups Salary £26,000-£29,000 per annum