Commercial Account Manager (PSDM)
Location: Southampton, Portsmouth (South Coast)
c.£59K DOE + £8.3K car allowance (bonus/commission/private healthcare)
About Us:
Securitas are at the forefront of transforming the security industry, placing our clients at the heart of everything we do. By offering innovative solutions, expert services, and qualified personnel, we deliver smarter security solutions that enhance efficiency and profitability for our clients. Our approach is client-centric, people-focused, and data-driven.
Why Join Us?
This is a unique opportunity to join a leading company in the security industry and play a pivotal role in shaping the future of protective services. You will work with a dynamic team, have ownership of your portfolio, and contribute directly to our business growth.
If you are passionate about driving business success and have the skills to deliver innovative security solutions, we'd love to hear from you. Experience in Account Management, contract management, new business or sales, take the leap and apply now!
Job Opportunity
Role Overview:
As the Commercial Account Manager you will drive profitable growth by developing new business and enhancing the existing portfolio. You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions. Success in this role will be measured by customer retention, revenue growth and meeting our customers protective services requirements from our full range of solutions.
Key Responsibilities:
Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
Business Growth: Identifying new business opportunities aligned with your geographic area.
Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.
Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.
Essential Skills
Key Competencies:
Business Acumen and Commercial Awareness
Relationship Building and Networking
Strategic Thinking and Innovation
Client-Centric and Results-Driven
Strong Decision-Making Skills
Excellent Communication and Presentation Skills
Sales and Negotiation Focus
Required Experience & Skills:
Proven experience in managing client relationships and delivering excellent customer service
P&L ownership, forecasting, and budgeting experience
Proven commercial acumen with a strong track record of delivering solutions
Strong understanding of risk profiles and mitigation options
Demonstrable experience of consultative sales
Experience in project costings and managing margins
Excellent communication skills, with the ability to engage and influence key stakeholders
Strategic leadership skills and an innovative approach to problem-solving
Desirable:
Minimum 3 years' experience in a commercial environment
Knowledge of technical security products and services
About Company
Join Today and Build a Better Tomorrow!
At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be.
We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we're looking for the best and brightest to join our team.
Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential!
We are always looking to grow too! That why we have been accredited as a Top Employer 5 years in a row.
Join our team and use your talent and passion to help build a safer, healthier, and more efficient world.
TPBN1_UKTJ