Please view the Job Description/Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Essential Non-judgemental/positive attitude towards service users and carers Essential Ability to accurately input data Experience of using Microsoft computer packages Experience of dealing with telephone enquiries Desirable Previous Clerical/Administration experience Previous 'front of house' experience Previous clinical team experience Skills Essential Good standard of spelling and grammatical accuracy Ability to type to RSA I standard (or demonstrable experience) Excellent written and verbal communication skills Ability to work as part of a team Ability to prioritise and work to the required standards within defined time limits Qualifications/Training Essential OCR/RSA I Type-writing or Word Processing or equivalent Typing qualification or demonstrable experience (typing test) GCSE English Grade C or equivalent (evidence required) Desirable ECDL / CLAIT / IT Qualification / or demonstrable experience Customer Care training