* have an appreciation and knowledge of unit procedures and competency based clinical observations
* be able to organise day to day tasks and activities based on an agreed and allocated work plan.
The Mental Health Urgent Care Centre is an enhanced specialist multidisciplinary team focus on improving the experience and outcomes for service users, carers, and staff, alongside providing system efficiency in enabling the acute hospital to operate and improve ED performance and quality of care. The service will operate 24/7 and will be a multi-disciplinary, cross sector service that is practitioner-led and supported by social care, voluntary sector partners and Lived Experience Workers. Will be based at the Lister Hospital. Enhanced payments for weekends, BH's, evenings and nights.,
* You will contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the unit/community setting, whilst being able to accurately monitor and feedback concerns the registered practitioners.
* You will have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework.
* You will actively participate and assist in the care and rehabilitation of patients as per the plan of care determined and supervised by a registered practitioner.
* You will report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records for sign off and oversight by a registered practitioner
* You will contribute towards the delivery of care using the recovery approach to provide therapeutic interventions as agreed as part of an ongoing and monitored supervisory framework
* You will support recovery outcomes as guided within a clear supervisory
framework - with a focus on care plans produced and evaluated by a Registered Practitioner.
* have experience in administering healthcare
* are passionate about providing the highest standards of mental health care in the acute inpatient setting
* be expected to work as part of a team alongside with the qualified staff and focusing on needs of service users
* be compassionate people
* hold a strong belief in recovery for people with severe and enduring mental health problems
* provide support to help meet the needs of service users, their carers and families.
* It is expected that you will be a flexible practitioner who enjoys new challenges in meeting the developing needs of the service and our service users., Experience in healthcare, Recognises and reflects on barriers to effective communication, modifying communication in response
* Keeps accurate and complete records and communication consistent with legislation, policies and procedures
* Demonstrate good verbal presentation skills
* Excellent communicator
Desirable criteria
* De-escalation in managing verbal aggression of disturbed service users
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional