Residence Inn by Marriott located within the newly built vibrant Marischal Square district in the City Centre of Aberdeen is recruiting a full time Night Auditor to help assist with front office duties during the night. In the heart of town, our hotel is minutes from Union Street. At Residence Inn Aberdeen we'll make sure you are supported in your role and are welcomed into our culture.
We welcome extended-stay guests and families whether for business or leisure with a perfect combination of style and convenience creating a home-from-home experience. Our hotel consists of 126 spacious suites including bedroom, separate living area with work space and a fully equipped kitchen for a comfortable stay in Aberdeen.
If you are interested in this role to start or develop your skills within Marriott International please see more information below on role specifics and apply now!
Perks you deserve
We’ll support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging management
Wellbeing programs
Free meal on shift
Learning and development opportunities
Discounts
Recognition programs
Uniform
POSITION SUMMARY
Check figures, postings, and documents for accuracy.
Record, store, access, and/or analyze computerized financial information.
Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
Audit statistical, financial, accounting, auditing, or payroll reports and tables.
Audit and reconcile all revenue postings.
Assist staff with expediting problem payments (e.g., problems processing credit card).
Follow up with guest regarding satisfaction with guest-related issues.
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks, debit, or credit.
Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Cash guests' personal checks and traveler's checks.
Review shift logs/daily memo books and document pertinent information in logbooks.
Count bank at the beginning and end of shift.
Balance and drop receipts according to Accounting specifications.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .