About the role This role sits within the HR generalist team at OneER, supporting Addison Lee, but will be based in our Wirral, Merseyside office as the sole HR Advisor for one of our business units, CityFleet. You will play a key role in supporting the North West arm of the business, providing expert guidance on all aspects of Employee Relations, employee engagement, and HR best practices. In this role, you’ll act as a trusted partner, delivering proactive HR advice and ensuring policies and processes are effectively implemented. You'll also have the opportunity to contribute to wider HR projects, collaborating with the broader HR team to drive initiatives that enhance our people strategy. About us Addison Lee – driving London safely and in style since 1975. As the capital’s leading passenger car, courier and now black taxi service, Addison Lee is an integral part of the London transport network. Our people matter and our strength is in our employees and drivers. Our dedicated team has years of expertise, and we are always looking for great people who can drive innovation. We believe that taxi and minicabs journeys can be so much more than just a means to an end. Our mission is for our clients and drivers to experience extraordinarily high standards, and by allying the latest technologies with traditional client service values, we cannot only disrupt the industry, we can revolutionise it. This role will be supporting City Fleet. CityFleet is a leading provider of transport solutions, delivering high-quality, reliable, and customer-focused services across the UK. We specialise in corporate and public sector transport, offering innovative and efficient mobility solutions that keep businesses and communities moving. Location Wirral, Merseyside Interview Process: Interviews will be conducted in person on 17th and 18th March. Candidates must be available on both days. Requirements Main Accountabilities Advise, guide and coach line managers through matters relating to employee relations within our offices (with cover for other areas of the business where required) Effective case management of people related issues such as disciplinaries, grievances, performance management, flexible working, redundancies and restructures, TUPE processes, health & wellbeing, absence management, occupational health referrals, mediation referrals Work closely with the Talent Partner on the end-to-end onboarding process of new hires ensuring they are still supported once introduced to the organisation Manage probation process from end to end. Analyse ER activity to ensure ongoing improvement through the production of monthly reports and updates Develop effective relationships with all relevant stakeholders across Northwest entity to promote good and consistent employee relation practises. Develop and deliver training workshops to line managers to grow and empower them in their people management capabilities in line with Company values. Work with our Internal Comms Manager to ensure employee engagement is consistent across the sites. Act as a functional expert on all People Policies and Procedures and update when required Have a focus on continuous improvement to ensure the HR team always adds the maximum value, making recommendations where enhancements to the OneER service can be made Understand and keep up to date with new employment legislation and to proactively seek out HR initiatives that can be implemented at Addison Lee This list is not exhaustive and the job holder will may be asked to undertake other responsibilities as an when required. Essential: Experience of providing support and guidance to people managers using clear and adaptable communication skills Demonstrable experience of working in an advisory role within a fast paced HR department with high volumes of employee relations cases An ability to interact with and influence people from all departments and at all levels within business is critical Demonstrable experience of taking ownership for managing employee relations cases with line managers from start to finish including probations, grievances, disciplinaries and capability issues. A desire to continuously improve and develop HR and employment law knowledge and expertise. Data driven and analytic approach to managing the ER along with ongoing reporting of key metrics CIPD Level 3 qualification or above Experience of handling maternity, paternity and long-term sickness cases. Benefits As well as a salary of up to £35,000, you'll also receive: Up to 5% Bonus, Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London). Equality and Diversity Information Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community. Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.